DGTL Voices with Ed Marx

Starting Each Day with Gratitude (ft. Remi de la Rocha)

On this episode of DGTL Voices, host Ed welcomes Remi de la Rocha, President and CEO of AltaMed Health Network. Join us as Remi shares his eclectic taste in music, his gratitude-driven approach to life, and his inspiring journey as the son of an immigrant family. Discover the fascinating origins of his last name and gain insights into AltaMed Health Services, the largest private Federally Qualified Health Center (FQHC) in the United States.

Remi delves into AltaMed's unwavering commitment to community service and emphasizes the crucial role of technology in modern healthcare. Learn about AltaMed's strategic implementation of digital solutions and Remi's servant leadership philosophy, which empowers his team and drives impactful initiatives. Passionate about achieving healthcare parity, Remi advocates for equal access to care for all populations.

Tune in to hear from a visionary leader dedicated to transforming healthcare and uplifting communities.

Balancing Stakeholder Needs in Healthcare (ft. Dr. Greg Rosencrance)

On this episode of DGTL Voices, Ed Marx welcomes Dr. Greg Rosencrance, President and CEO of WVU Medicine/Thomas Hospitals. They discuss their previous work together at the Cleveland Clinic, Greg's love for digital transformation and technology, and his passion for patient and clinician experience. Greg shares his favorite songs on his playlist, his life message inspired by Maya Angelou, and his journey in healthcare. They also talk about how WVU Medicine leverages technology to improve patient care and the challenges of balancing the needs of different stakeholders. Greg emphasizes the importance of being an eternal optimist and the joy of seeing the impact of his leadership on others.

 

Takeaways

• Digital transformation and embracing technology are essential for improving patient care and clinician experience.
• Being an eternal optimist and having empathy for others are key characteristics of a leader.
• The patient's best interest should always be the guiding principle in decision-making.
• Balancing the needs of different stakeholders, including patients, providers, and internal stakeholders, requires careful consideration and prioritization.
• Leadership is about creating a vision, solving problems, and mentoring others.
• The joy of leadership comes from seeing the impact of your work on others and leaving a positive legacy.

Access Your Best Self: Focusing on Digital Equity & Community Growth (ft. Raki McGregor)

On this episode of DGTL Voices, Ed welcomes Raki McGregor, the Senior Vice President of New Business, Digital Equity & Community Growth at Novant Health. Raki shares his diverse music playlist and discusses his background and upbringing in New Jersey. He emphasizes the importance of digital equity and how Novant Health is working to provide access to technology and innovation in underrepresented communities. Raki also highlights the focus on community growth and the efforts to address the unique challenges faced by marginalized communities. 

 

Takeaways-

• Digital equity is about providing access to technology and innovation in underrepresented communities.
• Community growth involves addressing the unique challenges faced by marginalized communities and providing resources for education, employment, and healthcare.
• Resilience comes from facing challenges and being given a second chance.
• Remaining authentic and true to one's values is crucial, especially in challenging environments.

Daring to Do Mighty Things: A Leadership Philosophy (ft. Clay Ritchey)

In this episode, Ed Marx welcomes Clay Ritchey, the CEO of Verato, a healthcare identity company. They discuss Clay's background, his experiences as a CEO in multiple companies, and the importance of identity management in healthcare. They also talk about Verato's partnership with CLEAR and how it enhances the patient experience and improves data security. Clay shares his leadership philosophy and the key traits he values in building a successful organization.

 

Takeaways

• Identity management is a crucial aspect of healthcare, and it is essential to know and trust the identity of patients and employees.
• Verato's unique technology differentiates it from competitors by providing accurate identity resolution.
• Verato's partnership with CLEAR enhances the patient experience by streamlining identity verification and authentication processes.
• A strong focus on employees and their well-being is crucial for building a successful organization.
• Leadership should involve daring to do mighty things and challenging teams to strive for excellence.
• Understanding the complexities of healthcare and the importance of technology in delivering better care is essential for leaders in the industry.

Transforming Healthcare: Tech, Equity, and Kindness (ft. Shantanu Agrawal)

On this episode of DGTL Voices, Ed welcomes Dr. Shantanu Agrawal, the Chief Health Officer at Elevance Health. They discuss various topics related to digital transformation in the healthcare industry, including leveraging technology to improve the member experience, addressing disparities and social equity, and balancing the needs of providers and members. Dr. Agrawal shares his personal and professional journey, highlighting the importance of whole health and health equity. He also emphasizes the value of being kind and respectful in the healthcare industry. Overall, the conversation provides insights into the role of a Chief Health Officer and the mission of Elevance Health.

 

Takeaways

• Leveraging technology is crucial for scaling healthcare services and providing a personalized experience for members.
• Addressing disparities and social equity is a key focus for improving outcomes and ensuring health equity for all members.
• Balancing the needs of providers and members requires alignment around the patient and providing resources and support for providers.
• Continuing to evolve as a leader involves learning from peers, seeking inspiration from patients, and being open to new experiences and perspectives.

Making an Impact at Scale (ft. Greg Aaron)

Join host Ed Marx on this exciting episode of DGTL Voices as he sits down with Greg Aaron, Group Vice President and General Manager for Investor Owned & Emerging Markets at Oracle Cerner. Get an exclusive look into Aaron's passion for music and explore both the personal and professional sides of his journey. This episode is brimming with invaluable advice for leaders aspiring to advance their careers, focusing on problem-solving and bringing effective solutions to the table. The conversation concludes with a compelling call to action, inspiring listeners to drive large-scale impact by advancing healthcare with enhanced information and unleashing unprecedented innovation. Don't miss this engaging discussion that will ignite your passion for change.

 

Aaron's Life Mantra "I’m going to have a good day today, because I choose to!"

You can't control what happens to you , but you can control how you react.

 

A Positive Culture of Patient Care and Community Impact (ft. Sowmya Viswanathan, MD)

In this episode of DGTL Vocies, Ed welcomes Dr. Sowmya Viswanathan, the Chief Physician Executive for BayCare Health System.

Sowmya shares a love for music, embracing both Indian classical and Taylor Swift, and discusses a life philosophy rooted in constant and never-ending improvement, as well as a mantra of positive intent. The conversation explores her journey from India to the United States, touching on various roles in healthcare leadership and the positive culture at BayCare, where patient care and community impact are central.

With insights into BayCare's initiatives to support clinicians and reduce burnout, they talk a bit about Dr. Sowmya's role as Chief Physician Executive. Emphasizing the importance of technology and innovation in healthcare, Sowmya underscores the need for continuous learning and collaboration among leaders.

Takeaways

• Sowmya Viswanathan's life message is constant and never-ending improvement, and her mantra is positive intent.
• BayCare has a positive culture focused on patient care and community impact.
• The role of the Chief Physician Executive involves operational responsibilities and collaboration with other leaders.
• BayCare is implementing technology initiatives to support clinicians and reduce burnout, such as AI-enabled documentation tools and a flexible hybrid workforce.
• Sowmya emphasizes the importance of continuous learning, attending conferences, and staying up-to-date with healthcare trends.
• Family and a support system are crucial for personal and professional success.

The Transformational Impact of Virtual Nursing (ft. Lisbeth Votruba)

"Virtual nursing is a mainstream solution for nursing shortages and improving patient care."

Join Ed as he chats with Lisbeth Votruba, Chief Clinical Officer at AvaSure, on this episode of DGTL Voices. Lisbeth shares insights from her nursing background and discusses the impact of virtual nursing at AvaSure, including its success in improving patient care and cutting costs. They also explore future healthcare trends like hospital-at-home models. Tune in for a down-to-earth discussion on the changing face of healthcare.

Takeaways:

• Virtual nursing is a transformative solution that improves patient care, reduces costs, and addresses nursing shortages.
• The adoption of virtual nursing has become mainstream due to the increasing demand for healthcare services, nursing shortages, and the need for nurses to work at the top of their license.
• Virtual nursing can be implemented tactically to address specific pain points, such as falls and one-to-one sitters, and can evolve into a comprehensive virtual care platform integrated with artificial intelligence and electronic health records.
• Nurses transitioning to virtual care should start with small steps, such as delegating admissions, and gradually expand their virtual nursing practice.
• Measuring outcomes and conducting research are essential to demonstrate the effectiveness of virtual nursing and drive its adoption in healthcare organizations.
• Virtual nursing has the potential to revolutionize healthcare delivery, enabling hospital at home and improving access to specialized care.